One system for customers, jobs and money.
Sea Grape Labs builds custom CRMs and business systems that connect the whole path from lead to payment: leads, booking, estimates, contracts, jobs, invoices, online payments, customer portals and reports. It’s built around how your business already works, you own your data, and there are no per-seat software fees.
Live demo
Move a lead to paid.
A small pipeline with fictional customers. Move each one along and watch the numbers, the next step and the follow-ups change with it.
Live demo, fictional data
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Every Sea Grape demo runs on fictional data in an isolated environment. A demo never sends real email or SMS, never charges a real card, never touches a production client, never exposes credentials and never changes a production system.
What we build
Everything in this system.
Each piece can be built on its own or together. Tap “See how it connects” to add it to a system sketch.
Leads and sales
CRM
Every lead, customer, property and conversation in one place.
Customer CRM Built
Leads, contacts, companies and properties with notes, tasks, history and search.
See how it connectsWhat's included 16
Leads · Contacts · Customers · Companies · Properties · Locations · Customer notes · Tasks · Follow-ups · Customer timelines · Customer history · Custom fields · Tags · Customer segmentation · Duplicate detection · Global CRM search
Sales pipeline Built
Every opportunity by stage and owner, and what needs a follow-up today.
Opportunities · Sales pipelines · Lead statuses · Lead assignments
See how it connects
Booking and scheduling
Online booking, calendars, crew schedules and reminders.
Online booking Built
Customers book appointments, consultations or estimates around your real availability and rules.
See how it connectsWhat's included 14
Online booking · Appointments · Consultations · Estimate appointments · Service appointments · Availability · Blackout dates · Booking windows · Service durations · Capacity rules · Travel buffers · Rescheduling · Cancellations · Recurring appointments
Confirmations and reminders
Automatic confirmations and reminders that cut no-shows.
Confirmations · Automated reminders
See how it connectsCalendars and crew scheduling
Employee, crew and resource calendars so the right people and equipment are on each job.
Calendars · Employee scheduling · Crew scheduling · Resource scheduling
See how it connectsCalendar sync
Two-way sync with Google or Outlook calendars.
See how it connects
Estimates and quotes
Quotes customers can approve and put a deposit on from their phone.
Estimates and quotes Built
Line items, options and terms, approved and signed online and turned into a job.
See how it connectsWhat's included 16
Estimates · Quotes · Line items · Quantities · Discounts · Taxes · Optional upgrades · Good/Better/Best options · Expiration dates · Attachments · Photos · Terms · Online acceptance · Estimate tracking · Estimate statuses · Estimate-to-job conversion
Price book and quote templates
Your rates, packages and service templates saved, with pricing calculators built in.
Rates · Packages · Pricing calculators · Service-specific templates
See how it connects
Proposals
Branded proposals with options, upgrades, tracking and online approval.
Proposals
Branded proposals with scope, options, upgrades and timelines, approved online and tracked.
See how it connectsWhat's included 16
Proposal builder · Proposal templates · Cover pages · Scope of work · Recommended solutions · Photos · Videos · Pricing · Packages · Options · Upgrades · Timelines · Terms · Customer selections · Online approvals · Proposal tracking
Contracts and e-signatures
Agreements generated, signed online and stored with a full audit trail.
Contracts and e-signatures Built
Contracts generated from templates, signed online and stored with a complete audit trail.
See how it connectsWhat's included 13
Contract generation · Contract templates · Scope · Pricing · Terms · Attachments · Warranty terms · Digital approvals · E-signature integrations · Signature tracking · Executed-document storage · Contract version history · Contract audit trails
Jobs and operations
Change orders
Scope and price changes approved and signed before the extra work starts.
Change orders
Scope, price and schedule changes documented, approved and signed, then added to the job.
See how it connectsWhat's included 10
Scope additions · Scope removals · Price adjustments · Schedule adjustments · Change-order documents · Attachments · Customer approvals · Digital signatures · Change history · Job integration
Job management
Every job from booked to done, with crews, photos, notes and costs.
Job management Built
Jobs and work orders with status, assignments, notes, documents and timelines.
See how it connectsWhat's included 12
Jobs · Work orders · Job statuses · Job scheduling · Employee assignments · Crew assignments · Priorities · Internal notes · Customer-visible notes · Job documents · Activity timelines · Completion workflows
Job photos
Before, progress and after photos saved to the right job.
Job photos · Before photos · Progress photos · After photos
See how it connects
Project management
Phases, milestones and tasks, with progress your client can see.
Project management Built
Phases, milestones, tasks, owners and deadlines with dashboards and timelines.
See how it connectsWhat's included 13
Projects · Project phases · Milestones · Tasks · Owners · Deadlines · Dependencies · Statuses · Notes · Files · Photos · Project dashboards · Project timelines
Client updates and approvals Built
Clients see progress and approve work or request changes in one tap.
Client updates · Approvals
See how it connects
Field service
Crews see the day, the site and the checklist on their phones, and update it from the job.
Field service app
Crews get their day, site details, work orders and checklists on their phones and update the job from the field.
See how it connectsWhat's included 9
Mobile job access · Daily schedules · Crew assignments · Work orders · Site information · Field notes · Completion documentation · Customer acknowledgements · Mobile status updates
Tasks and checklists
Assignments, due dates and checklists so every job is done the same way.
Tasks and assignments
Tasks with owners, due dates and priorities, including recurring ones, with accountability built in.
See how it connectsWhat's included 8
Tasks · Assignments · Due dates · Priorities · Task statuses · Recurring tasks · Completion tracking · Employee accountability
Checklists and inspections
Pre-job, on-site and closeout checklists so every job is done the same way.
Checklists · Checklist templates · Service-specific checklists · Pre-job checklists · On-site checklists · Closeout checklists
See how it connects
Employee and crew management
Profiles, skills, availability and assignments for your people.
Employees and crews
Employee and crew profiles with skills, availability, schedules and role-based access.
See how it connectsWhat's included 10
Employee profiles · Crew profiles · Crew memberships · Skills · Availability · Job assignments · Schedules · Role-based access · Internal documents · Task assignments
Materials and inventory
Materials, stock and suppliers, tied to the jobs that use them.
Job materials and costs
Materials, quantities and costs tracked per job.
Materials · Quantities · Units · Costs · Job materials · Material usage
See how it connectsInventory and purchasing
Products, SKUs, stock levels, low-stock alerts, suppliers and purchasing.
See how it connectsWhat's included 7
Products · SKUs · Suppliers · Inventory tracking · Low-stock alerts · Purchase workflows · Supplier relationships
Vendors and subcontractors
Vendor and subcontractor records, documents, assignments and approvals.
Vendors and subcontractors
Vendor and subcontractor records, documents, assignments, expenses and approvals.
See how it connectsWhat's included 9
Vendor records · Subcontractor records · Contacts · Documents · Assignments · Job relationships · Expenses · Schedules · Approvals
Warranties
Warranty records, documents, reminders and claims, visible to the customer.
Warranty tracking
Manufacturer and workmanship warranties with dates, documents, reminders and claims.
See how it connectsWhat's included 9
Warranty records · Warranty templates · Manufacturer warranties · Workmanship warranties · Start/expiration dates · Warranty documents · Customer warranty access · Warranty reminders · Warranty claims/workflows
Files and documents
Secure files, photos and documents with permissions, versions and sharing.
Secure files and documents Built
Customer, employee and project documents with permissions, versions, search and secure sharing.
See how it connectsWhat's included 21
Documents · File uploads · Secure files · Public media · Private files · Customer documents · Employee documents · Contracts · Estimates · Invoices · Receipts · Job photos · Project documents · Warranties · Uploads · Tags · Search · Permissions · Usage tracking · Versioning · Secure sharing
Money
Invoicing
Professional invoices, deposits, progress billing and reminders.
Invoices Built
Professional invoices customers can pay online the moment they open them.
See how it connectsWhat's included 9
Invoices · Invoice templates · Invoice line items · Discounts · Taxes · Due dates · Receipts · Invoice history · Invoice statuses
Deposits and progress billing Built
Take a deposit up front and bill in stages as the work moves.
Deposits · Partial invoices · Progress billing
See how it connectsRecurring billing Built
Monthly plans, retainers and maintenance billed automatically.
Recurring invoices · Recurring payments
See how it connectsPayment reminders Built
Polite, automatic reminders until the invoice is paid.
See how it connects
Payments
Online payments through your own Stripe account, straight to your bank.
Online payments (Stripe) Built
Cards and wallets through your own Stripe account, with deposits, partial and final payments.
See how it connectsWhat's included 9
Stripe integration · Online payments · Deposits · Partial payments · Final payments · Payment history · Receipts · Payment statuses · Payment webhooks
Payment requests and links Built
Request any amount with a link or button, in a text, an email or on your site.
Payment requests · Payment links
See how it connectsRefunds
Full and partial refunds with a clear record.
Refunds · Partial refunds
See how it connects
Operational finance
Revenue, receivables, expenses and profitability, any day you ask.
Revenue and cash-flow dashboards Built
Collected, outstanding and upcoming money, by service, location and source.
See how it connectsWhat's included 11
Revenue tracking · Collected revenue · Outstanding revenue · Deposits · Average job value · Customer lifetime value · Revenue by service · Revenue by location · Revenue by source · Financial dashboards · Cash-flow visibility
Accounts receivable and aging
Who owes what and how late, with aging reports.
Outstanding balances · Overdue invoices · Accounts Receivable · Aging reports
See how it connectsExpenses and accounts payable
Expenses and bills recorded and tied to jobs and vendors.
Expenses · Accounts Payable
See how it connectsJob and service profitability
Job costing, margins and profit by job and by service.
Job costing · Job profitability · Service profitability · Estimated gross margins
See how it connects
Portals
Customer portals
A branded login where customers see their work, documents and bills.
Customer portal Built
A branded login with appointments, estimates, jobs, invoices, payments, documents and messages.
See how it connectsWhat's included 15
Secure customer login · Customer dashboard · Appointments · Estimates · Proposals · Contracts · Jobs · Project status · Invoices · Payments · Receipts · Photos · Warranties · Messages · Account management
Employee and vendor portals
Logins for employees, vendors and subcontractors, each seeing only their own work.
Employee, vendor and subcontractor portals
Each person logs in to their own jobs, schedules, tasks and documents, with role-based permissions.
See how it connectsWhat's included 17
Employee portals · Vendor portals · Subcontractor portals · Secure login · Jobs · Assignments · Schedules · Tasks · Checklists · Documents · Customer information · Photos · Status updates · Internal resources · Invoices · Approvals · Role-based permissions
Dashboards and analytics
Marketing and revenue attribution
Know which channel, campaign and page each customer and each dollar came from.
Lead source and campaign tracking
Know which channel, campaign, ad, page or referral each lead came from.
See how it connectsWhat's included 12
Lead-source tracking · Referrer tracking · Landing-page attribution · UTM tracking · Campaign tracking · First-touch attribution · Latest-touch attribution · Organic-search attribution · Paid-search attribution · Social attribution · Referral attribution · Email attribution
Revenue attribution and marketing ROI
Follow each lead to the sale, so you see revenue by campaign, page and channel.
Lead-to-sale attribution · Revenue attribution · Revenue by campaign · Revenue by landing page · Revenue by marketing channel · Marketing ROI
See how it connects
Dashboards and analytics
Owner, sales, marketing, finance and operations dashboards you can act on.
Dashboards
Owner, sales, marketing, finance, operations and custom KPI dashboards.
See how it connectsWhat's included 10
Owner dashboards · Executive dashboards · Sales dashboards · CRM dashboards · Marketing dashboards · Finance dashboards · Operations dashboards · Job dashboards · Employee dashboards · Custom KPI dashboards
Sales and revenue analytics
Lead, conversion, close-rate, revenue and profitability analytics by service, location and person.
See how it connectsWhat's included 8
Lead analytics · Conversion analytics · Close-rate analytics · Revenue analytics · Profitability analytics · Service analytics · Location analytics · Employee/crew analytics
How it connects
Not a tool. A system.
Every piece shares one record per customer. An approved estimate becomes a job, a finished job becomes an invoice, a paid invoice updates your numbers and asks for a review, without anyone retyping anything.
The path
- Website
- Lead
- CRM
- Estimate
- Job
- Invoice
- Payment
- Your numbers
Problems it solves
From this, to this.
- Customer details live in texts, spreadsheets and your headOne record per customer with every call, job, photo and payment.
- Estimates take an evening to writeSaved prices and templates turn a walkthrough into an estimate in minutes, approved online.
- You chase deposits and paymentsDeposits at approval, invoices paid by card, and reminders sent for you.
- You don’t know which jobs make moneyProfit by job and by service, and a profit and loss report any day you ask.
- You pay for five apps that don’t talkOne connected system that you own.
Real work
Built for real businesses.
Screens from systems Sea Grape has built. Tap one to see it full size.
Questions
Frequently asked questions.
Can you move us off spreadsheets, Jobber or FieldPulse?
Yes. We import your customers, jobs and history, clean up duplicates, and run both side by side until you’re comfortable switching.
Do we own our data?
Yes. The system runs in accounts set up in your business’s name, and every record can be exported at any time.
How is a custom system priced?
A custom back office starts from $7,500 one time and is built in stages, with the first piece working in weeks. Systems that run on our platform need a care plan from $199 a month to keep running. You get a written price before work begins.
Can customers pay online?
Yes. Payments go through your own Stripe account, straight to your bank. We never hold your money.
Can it work with QuickBooks?
It can be connected so invoices, payments and customers sync to QuickBooks Online, or you can export clean reports for your accountant.
Not sure where to start?
Tell us the idea.
If it can be built, connected or automated, we’ll figure out the right way to approach it.